This will help correct any synchronization-related problem that will not allow you to play songs. Go to the General tab, enable the “iCloud Music Library,” and select OK to save the new changes. Click on “Preferences” in the context menu, which will lead you to the settings menu. First, you need to open the Apple Music app and click on “iTunes.” iTunes is located at the top-left corner of the screen. Follow the steps below to allow the sync library on your Mac device: If your Apple Music sync library is not enabled, you may not be able to play songs. Select “Upgrade Now” to update your macOS.Ĭheck our article on troubleshooting macOS updates if you face any issues during this process. Go to the top-left corner in the menu bar, click on the “Apple Logo icon,” and tap the “About This Mac.”. You need to update your macOS to fix this problem by connecting your device to the internet and following the steps below. The app may not work if its OS version is lower than 10.10.5. Input “Activity Monitor” into the search bar, locate Activity Monitor from the results and open it. Launch the Spotlight search by tapping the “search icon” located at the top-right corner or using this keyboard shortcut: “Command + Space Bar”. Follow the steps below to force-quit Apple Music on Mac: The best way to fix an Apple Music app malfunctioning, freezing, or not playing songs is by force-quitting and restarting the app. 
The only way to solve this problem is by using a strong and stable internet connection. 
If the page is not loading, you have a poor internet connection. First, you need to confirm the status of your internet connection by opening your browser and trying to load a page.Without a good internet connection, Apple Music will not be able to sync and play songs. Apple Music sync library is not enabledĪfter you discover the reason why your Apple Music is not working, you can now fix it with the solutions provided below: Check Internet Connection.For example, Apple Music will not work because of the following: Best Fixes for Apple Music Not Working on Macīefore you start fixing this problem, make sure you first find out the cause of the problem. Here are some reasons you may conclude that your Apple Music is not working: the songs are not visible, it cannot add or play music, the app will not open, the app crashes, the app will not play offline on Android and Mac devices, app deletes downloaded songs or skips them, library not syncing or disappears, playlists not loading, blank screen, family sharing not working and many more.
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